OUR POLICIES
RETURN POLICY
Hardcover and paperback books, and other physical products, that have been purchased from LeeBeau Publishing, can be returned within 30 days from the date of receipt of your order. If 30 days have passed since receipt of your purchase, we, unfortunately, can’t offer you a refund or exchange.
eBooks and other digital products are not returnable. Certain deeply discounted and clearance sale items may also be non-returnable.
To be eligible for a return, your item must be unused and in the same condition that you received it and must be in the original packaging if applicable. We do not accept returns of products sold by other retailers, such as Amazon; please contact the retailer for their return policy.
To return your product, you should contact us by email here for return authorization and instructions.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, a refund will be processed and a credit will automatically be applied to your original method of payment within 10 business days.
If you haven’t received your refund yet, please double-check with your bank or credit card company to verify. It may take some time for them to process and officially post your refund. If you’ve done all of this and you still have not received your refund yet, please contact us by email here.
Exchanges
We will only replace items that are defective or damaged, and they will be exchanged with another copy of the same item. Please send us an email here describing your concern. If an exchange is warranted, instructions for the return of the product will be given to you.
Shipping
Shipping costs are non-refundable. You will be responsible for paying the shipping costs to return your item to us. To return your product, you should first contact us by email here for return authorization and instructions.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Depending on where you live, the time it will take for an exchanged product to reach you may vary.
Thank you! We are eager to help you!
SHIPPING POLICY
We work hard to get your books in the mail as quickly as possible. Please allow up to seven days between order confirmation and ship date. When your order has shipped, you’ll receive a confirmation email from us.
LeeBeau Publishing ships domestically via USPS Media Mail. Packages typically take 2-8 business days from the time you receive confirmation to arrive at their destination.
If you’re an international customer, books are shipped via USPS International. Packages can sometimes take up to 30 business days to arrive, depending on their destination.